Customers are assigned to a Service Link Partner through a fully automated process which allows for quick and effective fulfilment of tyre fitting, balancing and alignment services. Referring customers has never been easier.
Step 1
Customer orders are processed and services are assigned to a Service Link Partner by our Service Link Centre.
Step 2
The customer is directed to the fitting station i.e. Service Link Partner, and provided with a reference number, known as the Service Link Voucher.
Step 3
The Service Link Partner will Login, verify the reference and purchase order numbers, view the service details and download the corresponding Service Link Voucher to render services.
Step 4
The Service Link Partner will ensure;
- that services are rendered in accordance with the Service Link Voucher.
- that once services are completed, vehicle information is captured and the customer signs the Service Link Voucher, which effectively serves as proof of service.
- that the invoice contains the service date, purchase order number and the Service Link Voucher number.
NB: The signed Service Link Voucher will serve as proof of service.
Step 5
The Service Link Partner will login to the VSP portal;
- Upload the signed Service Link Voucher, as a POD.
- Upload the Service Link Partner Invoice, as a Vendor invoice.
Step 6
Statements must be e-mailed at the end of every month to [email protected] to facilitate payment routines.